Help Desk
Help Desk: Serious Damage
Help Desk is an arts-advice column that demystifies practices for artists, writers, curators, collectors, patrons, and the general public. Submit your questions anonymously here. All submissions become the property of Daily Serving.
I have my work up in a solo exhibition at a well-known arts center in a large city. Last weekend during open gallery hours, I walked in to find five wall pieces and a major floor sculpture missing. The attendants had no idea what had happened or where the work was. Finally, I found someone who let me in to the offices where the work was being stored. Two pieces were broken and the rest were undamaged. Turns out, the work was bumped off the wall and taken down as a precaution during a wedding event when dining tables were set up in my space. No one informed me for over a week, and I was not aware that dining tables would be set up in the space for the duration of the show. The main curator was also laid off in the midst of all of this, and the center is not willing to move the events out of the space. I am considering a complete deinstall for the sake of protecting the work and my anxiety levels. How should I handle this situation?

Lutz Bacher. Organ Pipes, 2014 (detail); tin, foam, foam core.
You have my sympathy. Your work is damaged, you can’t get straight answers, and it seems like no one is in your corner right now; that’s awful. Although I’ve had my share of mishandled artwork—including a piece returned with a boot print smack in the middle of the back, and a sculpture broken in transit and then “repaired” by a gallerist without my permission—I’ve never been compelled to go in and take my work away. But this situation? I’d be tempted.
I asked around and heard back from two artists, two gallerists, and one curator (since the majority requested anonymity, I’m going to treat them all that way). Everyone mentioned a contract. Do you have one? I hope you do, because reviewing it is the first step to resolving this situation. Gallerist Number One said, “Make sure you understand the rights and responsibilities for each party as outlined in the loan documents, the exhibition contract, and any other official documents. Hopefully you’ll be in the position to simply ask the organization to meet their self-described contractual obligations. […] Be sure to document your ongoing communications with the institution’s team regarding any promises about handling, care, events, etc.”




















